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Public sharing

Public sharing creates a URL that lets anyone test your agent without logging into Studio—useful for stakeholder demos, beta testing, or gathering feedback before production.

important

Public sharing is for testing only, not production. For production, use phone system integrations.

Enabling public sharing

  1. Open your agent in Studio
  2. Go to the Advanced tab
  3. Toggle Enable public access to ON in the Sharing section

A unique URL is generated for each environment (Development, Staging, Production):

https://studio.stellarcs.ai/connect/[agent-id]?token=[unique-token]

Use the environment selector next to the copy button to switch between environments. Each link's token determines which environment is used for the conversation—this controls which secrets, variables, Custom API integration settings, and auth connectors are resolved.

Before starting a conversation, users see a notification message. Customize this in the same Sharing section to explain what the agent can do or set expectations for testers.

Public link conversations appear in the Conversations list with a Public websocket source label. For best audio quality, recommend Chrome or Edge with a headset.

If your agent has chat enabled, visitors can also chat with it over the same share link, with no microphone needed. When both voice and chat are enabled, visitors choose between them with the channel switcher before starting the conversation. When only one channel is enabled, the link uses that channel automatically.

To open the link straight into chat, add ?channel=chat to the URL:

https://studio.stellarcs.ai/connect/[agent-id]?token=[unique-token]&channel=chat

Use ?channel=voice to deep-link to voice instead. Without the parameter, voice is the default when both channels are available.

Whatever channel they use, visitors are always talking to the live version of your agent (see Publishing and access below).

Publishing and access

The public link always uses your latest published agent. To update what testers experience, publish your changes.

To revoke access, toggle Enable public access to OFF—all environment URLs stop working immediately. Re-enabling public access restores the same URLs.