Delete Agent

Deleting an agent archives the agent configuration and prevents it from being used for new phone calls.

What happens when you delete an agent:

• The agent configuration is archived and can no longer be used
• The agent will not appear in phone number assignments
• Past conversations remain available in the conversation history
• The deletion cannot be undone

Permanent Action

Agent deletion is permanent and cannot be undone. Make sure you really want to delete the agent before proceeding.

Before deleting:

• Ensure no phone numbers are assigned to this agent
• Export any configuration you might need for reference